Privacy Policy

Privacy Policy

HolidayAlong Hospitality LLP ("HolidayAlong", "Company", "We", "Us", "Our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, share and protect your personal information when you visit our website, make enquiries, book travel services or otherwise interact with HolidayAlong.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Who We Are

HolidayAlong Hospitality LLP is a premium travel company specializing in:

• Premium Curated Holidays
• International Holidays
• Domestic Holidays
• Luxury Vacations
• Customized Tours
• Family Holidays
• Honeymoon Packages
• Group Tours
• Pilgrimage Tours
• Corporate Travel

2. Information We Collect

Depending on the services requested, we may collect:

Personal Information

• Full Name
• Date of Birth
• Gender
• Nationality
• Passport Details
• Government Identification
• Address
• Mobile Number
• Email Address
• Emergency Contact Details

Travel Information

• Destination Preferences
• Travel Dates
• Flight Preferences
• Hotel Preferences
• Dietary Preferences
• Special Assistance Requests
• Frequent Flyer Details

Payment Information

Payments are processed through secure payment gateways. HolidayAlong generally does not store your complete credit or debit card details on its servers.

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies
• Pages Visited
• Session Information

3. Why We Collect Your Information

Your information is collected to:

• Process travel bookings
• Confirm reservations
• Issue travel documents
• Process payments
• Provide customer support
• Arrange visas (where applicable)
• Send booking confirmations
• Send travel updates
• Improve our website and services
• Prevent fraud
• Comply with legal obligations
• Respond to customer enquiries
• Conduct internal analytics
• Send promotional offers where permitted

4. How We Use Your Information

HolidayAlong may use your information for:

• Travel planning
• Hotel reservations
• Airline reservations
• Visa processing
• Insurance coordination
• Transportation arrangements
• Customer communication
• Complaint resolution
• Service improvement
• Legal compliance
• Marketing communications (subject to your preferences)

We process only the information reasonably necessary for these purposes.

5. Sharing of Information

HolidayAlong does not sell or rent your personal information.

Your information may be shared only where necessary with:

• Airlines
• Hotels
• Destination Management Companies
• Transport Operators
• Cruise Operators
• Visa Processing Agencies
• Insurance Providers
• Payment Gateway Providers
• Government Authorities
• Immigration Authorities
• Regulatory Authorities
• Technology Service Providers
• Professional Advisors
• Law Enforcement Agencies where required by law

Each third party is expected to handle your information in accordance with applicable legal and contractual obligations.

6. International Data Transfers

As an international travel company, your personal information may need to be shared with hotels, airlines, destination partners, embassies or service providers located outside India to complete your travel arrangements.

By booking international travel through HolidayAlong, you acknowledge and consent to such transfers where required for your booking.

7. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyse visitor behaviour
• Enhance website security
• Measure website traffic
• Improve user experience

You may manage cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.

8. Marketing Communications

With your consent or where otherwise permitted by law, we may send:

• Promotional Offers
• Holiday Packages
• Newsletters
• Festival Offers
• Travel Updates
• Company Announcements

You may unsubscribe at any time by clicking the unsubscribe link or contacting us.

9. Data Security

HolidayAlong implements reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorized access, alteration, disclosure or destruction. While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete your travel arrangements
• Fulfil contractual obligations
• Meet accounting and taxation requirements
• Resolve disputes
• Prevent fraud
• Comply with legal and regulatory obligations

Thereafter, information will be securely deleted or anonymised where appropriate.

11. Your Rights

Subject to applicable law, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Withdraw consent where processing is based on consent
• Request deletion where legally permissible
• Raise concerns regarding data handling

Certain requests may be limited where HolidayAlong is legally required to retain information.

12. Children's Privacy

Our services are not intended for individuals under the age of 18 acting independently.

Where bookings involve minors, personal information must be provided by a parent or legal guardian solely for the purpose of arranging travel.

13. Third-Party Websites

Our website may contain links to third-party websites.

HolidayAlong is not responsible for the privacy practices, content or security of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.

14. Legal Disclosure

HolidayAlong may disclose personal information where required:

• By applicable law
• By court order
• By government authorities
• During legal proceedings
• To protect our legal rights
• To prevent fraud
• To protect customers or public safety

15. Changes to this Privacy Policy

HolidayAlong may update this Privacy Policy periodically.

The revised version will be published on our website with an updated "Effective Date". Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

HolidayAlong Hospitality LLP

Corporate Office:
New Delhi, India

Email: info@holidayalong.com

Website: https://www.holidayalong.com

17. Governing Law

This Privacy Policy shall be governed by the laws of India.

Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, Delhi, India.